Open Hearts Case Management LLC. (OHCM) is committed to protecting the privacy of our clients. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.
Information We Collect: OHCM collects personal information necessary to provide case management services, which may include but is not limited to: Name, Contact information, medical history, health status, service plans and notes.
Use of Information: The personal information collected is used solely for the purpose of providing personalized case management services. We do not share your personal information with third parties unless required by law or without your explicit consent.
Data Security: We implement a variety of security measures to maintain the safety of your personal information. Access to personal data is restricted to authorized personnel only.
Your Rights: You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.
Changes to This Policy: OHCM may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
HIPAA Compliance: OHCM adheres to the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality, integrity, and availability of all protected health information (PHI) we handle. Our compliance measures include ensuring that PHI is only used for the purposes of providing case management services and healthcare operations, implementing safeguards to protect PHI from unauthorized access or disclosure, training our staff on HIPAA regulations and the importance of protecting client information, conducting regular audits to monitor and maintain compliance with HIPAA standards, and collaborating with clients, family, and caregivers in a manner that aligns with HIPAA's care coordination and case management provisions. We are committed to continuously improving our practices to comply with HIPAA and protect our clients' privacy rights.
Contact Us: If you have any questions about this Privacy Policy, please contact us at,
7201 Two Notch Rd, Columbia, SC, 29223
Or (803) 542-7590
This policy is effective as of 4/26/2024.
